![]() Sensitive info on any credit or debit cards you may have added on trackers that support Fitbit Pay will be wiped, of course. It also gets rid of any stored information, other personal data and saved settings. A full factory reset erases all of your data and unpairs the device from your account. If you’ve decided to give your Fitbit to someone else or sell it you’ll need to take some more drastic action. How to do a full factory reset on a Fitbit Then press the Home button to switch it back on. The other option is to press the home button and swipe to the Settings screen. Wait a few seconds and press the Home button to turn Fitbit Surge back on.Press and hold the home (left) and bottom buttons until you see the screen flash or start to dim.The Fitbit Zip will restart as indicated by a series of smilies. Make sure to put it in the right way around! The “+” side should be facing up. So in this case you’ll need to actually remove the battery from its compartment using the battery door tool. Wait 10 seconds and then slot the battery back in. The only difference is that instead of pressing the button, you’ll need to insert a paperclip into the small pinhole on the back of the charger for 3-4 seconds. The procedure for the first generation Fitbit Flex is the same. After a few seconds, the tracker will confirm that it has restarted by flashing all of its lights simultaneously.A vibration will let you know each time you’ve pressed it successfully. Press it three times in quick succession.Locate the button on the charging cable below the tracker compartment.To do a restart on the Fitbit Flex 2, remove the core unit from the wristband and slot it into its compartment on the charging cable while it is plugged into a power source.Find and open the Settings app > Restart Device > Restart.So the procedure is a bit different to its predecessors. How to reset Fitbit Charge 5Īs far as Fitbit Charge 5, that one doesn’t have a physical button. You’ll just need to hold the button for longer (10 to 12 seconds), until you see the Fitbit icon and a version number. If you have the first generation Fitbit Charge, the procedure is pretty much the same. When you see a smiley icon (on Fitbit Charge 3 and 4) and the tracker vibrates, your Fitbit has restarted. You are now ready to use it again.Press and hold the physical button on the left for around 8 seconds (4 seconds on Fitbit Charge 2).Place your Fitbit into its charger and plug into a USB outlet.How to reset Fitbit Charge 2, Charge 3, Charge 4 When you see a smile icon and the tracker vibrates, the device has restarted.Press and hold the button on the tracker for five seconds.Connect the Fitbit Ace 2,3 or Inspire series with its charger and plug into a USB port.How to reset Fitbit Ace 2,3 and Inspire series On Fitbit Ionic and Versa open the Settings app, tap on About and then Shutdown. On the Fitbit Blaze navigate to the Settings screen by swiping right to left on the home screen. Then press any button to switch it back on. It might save you lots of hassle.Īlternatively, you can also turn your watch off directly through its settings. It is a troubleshoot for fixing many internal problems with your Fitbit fitness tracker or smartwatch. Restarting or doing a soft reset of your Fitbit tracker is the go-to solution if your wearable is not responding to button presses, taps, or swipes, if it is not connecting to the app or if it is not tracking your activity. We also show how to unpair a Fitbit from your account – all of this is important to know. Further down the page we will explain how to do a full factory reset of your Fitbit. So make sure not to confuse the two! With that out of the way, let explain how to do to a soft and hard reset of your Fitbit.Ĭheck out our ‘ How to‘ section for many other problem-solving articles. It can also be used as a last resort if you are experiencing serious issues with the fitness tracker. In fact it can do your Fitbit tracker good, particularly if it’s experiencing issues.Ī factory reset should only be done if you want to re-install your fitness tracker and start with a clean slate, sell it or gift it to someone else. A restart of your Fitbit is entirely harmless. Make sure you are clear which of the two you want to perform. A reboot of your Fitbit fitness tracker or smartwatch restarts the device, but does not delete any data – a factory reset is something else entirely.
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